Refunds may be granted under the following conditions:
- The bundle was not purchased during the presale period.
- None of the items have been revealed.
- The request is made while the bundle is still available for purchase.
And for the following reasons only:
- Duplicate purchases.
- System errors (e.g. you were charged twice).
- False advertising.
If you only want Steam keys, please check that the bundle has them before buying. Accidentally buying a bundle without keys is not a valid reason for a refund.
If approved, the refund will be made in 7-30 days.